Terms of Service | Slate360

📋 Key Terms Summary

• No Refunds: All payments are final. Subscriptions remain active until end of billing period.
• Automatic Renewal: Subscriptions auto-renew unless cancelled before renewal date.
• Cancellation: You may cancel anytime, but service continues until end of paid period.
• Data Retention: Your data is retained for 30 days after account closure.
• Usage Limits: Each plan has specific storage, compute, and feature limits.

1. Acceptance of Terms

Welcome to Slate360 ("Company," "we," "our," or "us"). By accessing or using our website, mobile applications, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Acceptable Use Policy. If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and Slate360. By creating an account, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

2. Description of Service

Slate360 provides a comprehensive operating system for the physical world, unifying design, construction, geospatial data, robotics coordination, and project management into a single cloud-based platform.

3. Account Registration and Security

To access certain features of the Service, you must create an account. You agree to provide accurate information, keep your password confidential, notify us of any unauthorized access, and accept responsibility for all activities under your account.

4. Subscription Plans and Pricing

Slate360 offers multiple subscription tiers. Paid subscriptions are billed in advance on a monthly or annual basis and automatically renew unless cancelled.

⚠️ Important: No Refunds Policy

All payments are final and non-refundable. When you subscribe to a paid plan:

• You will be charged immediately for the selected billing period
• No refunds will be provided for any reason, including partial use
• If you cancel, your subscription remains active until the end of your paid period
• Unused time, features, or credits are not refundable
• Downgrades take effect at the start of your next billing cycle

5. Cancellation and Termination

You may cancel your subscription at any time. Upon cancellation, your subscription remains active until the end of your current billing period. No partial refunds will be provided. Your account will be downgraded to the free tier after expiration.

6. Usage Limits

Each subscription tier includes specific usage limits for storage, compute units, and API calls. You agree to use the Service within your plan's allocated limits.

7. Intellectual Property

The Service is protected by copyright and trademark laws. You retain ownership of content you upload, granting us a limited license to host and display it to provide the Service.

8. Privacy and Data Protection

Your privacy is important to us. Our data practices are described in our Privacy Policy.

9. Disclaimers and Limitations

The Service is provided "as is" without warranties. Our liability is limited to the amount you paid us in the 12 months preceding any claim.

10. Dispute Resolution

Disputes shall be resolved through binding arbitration. You agree to waive your right to participate in class action lawsuits.

11. Changes to Terms

We may modify these Terms with 30 days' notice. Your continued use constitutes acceptance of modified Terms.

12. Contact

Questions? Contact us at legal@slate360.com

By creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.